The Joint Commission Statement

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Adams County Regional Medical Center is accredited by The Joint Commission. Accreditation means that Adams County Regional Medical Center has demonstrated compliance with organizational, patient care and safety standards set forth by The Joint Commission. Adams County Regional Medical Center has set standards to continuously improve performance, provide the highest quality of patient care and to ensure our patients are treated in a safe environment.

Adams County Regional Medical Center views the intensive survey process by The Joint Commission as part of our effort to provide the highest standard of care. We use this opportunity to have key processes validated and welcome recommendations for improvement. We also initiate proactive steps for performance improvement

For further information concerning The Joint Commission, you may visit their web site at www.jointcommission.org.

If you have a concern or complaint about patient care or safety, we encourage you to ask to speak to the department manager. When a complaint cannot be responded to promptly by the person initially contacted, or to the concerned parties’ satisfaction, you may choose to contact Public Relations at 937-386-3002. The Public Relations staff will work in partnership with the department manager and Adams County Regional Medical Center staff to resolve the patient and/or visitor problem or complaint promptly. If you do not feel like your concern can be resolved through Adams County Regional Medical Center, please contact The Joint Commission’s Office of Quality Monitoring directly to report any concerns or register complaints. You may contact The Joint Commission by calling 1-800-994-6610 or you may email them at complaint@jointcommission.org.